policy
About Us
Since 2010, we have been selling Japanese animation goods as a sole proprietorship.
We started cross-border e-commerce in 2015 and have shipped items to customers worldwide.
All products we sell are second-hand items.
Please be aware of this when placing an order.
We do not have a physical store; our business operates online only.
Shipping availability: Items usually ship within 5 business days after payment is confirmed.
Privacy Policy
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We believe that protecting our customers’ personal information is a fundamental part of our business and our social responsibility.
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We strive to protect personal information by complying with applicable laws and regulations, appointing a person responsible for information management, and ensuring proper handling throughout the company.
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When collecting and using personal information, we do so appropriately and within the scope of the customer’s consent.
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We manage customers’ personal information safely and accurately, and we take measures to prevent unauthorized access, loss, destruction, falsification, or leakage.
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We do not provide personal information to third parties without customer consent. When outsourcing operations, we ensure proper management via contract.
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If a customer wishes to confirm, correct, or delete their personal information, we will respond promptly upon request.
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We continuously review and improve our handling of personal information.
Handling of Personal Information
We use customer information only for purposes necessary to provide our services, including:
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Responding to inquiries or claims regarding products
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Shipping ordered items
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Providing information requested by customers
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Confirming payment methods and transaction status
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Sending service-related notices and materials
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Providing product or service information
We may disclose personal information only under the following conditions:
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With customer consent
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When disclosure is necessary to provide services requested by the customer
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When subcontractors require the information to fulfill services (within necessary scope only)
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When legally requested by public institutions such as courts or police
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When required to protect rights, property, or safety
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When there is an imminent danger to life or property and urgent action is necessary
💰 Duties & Taxes Notice
Import duties, taxes, and charges are not included in the item price or shipping cost.
These costs are the buyer’s responsibility. Please check with your local customs office before purchase.
Fees are usually collected by the carrier upon delivery (this is not an additional shipping charge).
We do not undervalue items or mark them as gifts, as this is prohibited by law.
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